At a Glance
Empire Golf, one of the first golf course management companies based in Northern California, is known for its multitude of golf course management capabilities and its superior customer service. Led by company president Rod Metzler, Empire Golf provides management, consulting, and planning services to both the Public and Private sector. Since 1987, Empire Golf's client list has grown to include private, semi-private, and public golf courses in Northern California through lease, ownership, new construction, management and consulting arrangements.
Operations philosophy: "hands on"
Empire Golf places a high value on attention to detail at all of its properties. As a regional management company, Empire Golf believes in controlled business growth by choosing not to acquire properties and/or contracts at a rate that will sacrifice the quality of the product we offer. Successful implementation of a business plan for newly acquired properties takes a tremendous amount of focus on the part of company principals, corporate staff, and on site management. We will not compromise this "hands on" approach from all levels of the company for quantity sake.
Our people: our most valued asset
Empire Golf believes the key to dependable management and successful golf operations is personnel. Our company employs over 175 extensively trained people, including PGA Golf Professionals, PGA Apprentice Professionals, and Class "A" members of the Golf Course Superintendents Association of America. Our employees understand that we are in the service business and are dedicated to outstanding customer service and value at each of our properties. And because of programs such as financially supported continued education, Empire Golf has a very high employee retention rate.
The players: technology & efficiency
Golf facility operations is a labor intensive, predominantly cash business. It requires daily analysis from management to remain profitable. Empire Golf has incorporated an advanced computerized operating system at all of our properties, including an automated tee sheet that is integrated with a point-of-sale system. Each golf course system transmits data to our central office daily, where all bookkeeping functions are performed. This allows management to review, on a daily basis, current sales, inventories, and ongoing profit margins and ensures uniform record keeping procedures at all operations. Empire Golf company principals and corporate staff work closely with key personnel at each facility. This includes daily communication as well as frequent site visits.